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Welcome to our ecommerce Help Center!

Welcome to our ecommerce Help Center!

Our team is dedicated to providing you with the highest level of customer support, and we look forward to exceeding your expectations.

Self-service & Order management

View & Track
View & Track
View your full purchase history
& track the status of recent orders.
We are committed to providing the best possible service. Share your concerns or suggestions.
Access Shopping
Access Shopping
Review a summary of all the items in your cart, i ncluding their quantities and prices
Click &
Click &
Add your products to wishlist. Easily manage your desired items and add them to Cart.

Our Customer Service Center

Our Customer Service Center:
Monday - Friday 8:00 AM - 5:00 PM
+961 9 209000 - Ext 4791, 4793, 4715
Call Us


SanitaServu is an online platform that serves more than 8 channels including Healthcare, Horeca, Food & Beverage, Companies, Schools & Universities, Clinics, Religious & Social Organizations, Beauty Lounges & Barbers, etc. a wide range of quality hygienic tissue, disposable and plastic products , Aluminium Foil and Cling film, Trash bags, Freezer bags, Liquid soap , wet wipes, cotton lines and Dispensers in compliance with Lebanese and international statutory and regulatory standards.

Cash on delivery (COD) is the option available as a payment method, where you can pay for your order once it has been delivered to your end.

We are located in Jbeil - Hosrayel, Main Street, Sanita Away From Home Building.

We are available Monday to Friday from 8:00 a.m. to 5:00 pm in case you need to contact our professional representatives, but the website is there to serve you 24/7 at any time.

On average, an order placed on Sanita Serv-u Website takes 2 to 4 days to be delivered. Some orders might take less or more time, based on the quantities requested in the order and the geographical location of the delivery address.
In all cases, our representatives will keep you updated regarding the status and delivery time regularly.

Good news! We will deliver your orders placed on the website or through our call center (1218) totally free of charge, without any additional or hidden charges.

If your call isn't getting through, please try again later, or please send us an email to and will get back to you the soonest.

Click on "Forgot Password?" and we will send you your password renewal instructions.

Please contact us on 1218, or send us an email on

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