Please read our Privacy Notice before using our website.
Your information will be held by INDEVCO Group.
Who Are We?
This website is owned and operated by Sanita Away From Home in Lebanon. Sanita’s core businesses include diversified manufacturing and industrial services. Our suppliers, prospects, and customers are located throughout Europe, the Middle East, South Asia, and the Far East. We produce away-from-home disposable products. In addition, we trade in complementary products.
We reserve the right to delete and modify the content of this website at any time, for any reason and without notice to anyone. It is prohibited to copy, reproduce, republish, upload, post, transmit or distribute any content in this website, for public or commercial purposes, without written permission from Sanita’s Legal Department.
Data Collection & Security
Sanita does not share with or sell to third party any information collected from the registration of any of our customers on the website.
Sanita uses security measures to protect against loss, misuse and alteration of information in the website. Likewise, we will always ensure data you provide us remains safe and secure.
Cookies
When you visit our website, Sanita may send your computer a “cookie”. Cookies are designed to hold and store a modest amount of data specific to a particular web visitor and website on your computer, in addition to tracking your general use of the site.
Our website uses Google Analytics to monitor user activity in order to improve the site and user experience. This is statistical data about user browsing and does not identify any individual. You may delete and block all cookies from our website by configuring your web browser to accept, refuse, be prompted if a cookie is set, and to delete cookies.
INDEVCO Data Privacy Notice
INDEVCO Group is committed to ensuring the personal and corporate privacy of all who enter this website. The following discusses how information submitted to this website is gathered, protected and disseminated. Please note that if you use this site, you agree to this policy.
This means that you are eligible to know how we intend to use any information you provide. You can then decide whether you want to give it to us, for us to be able to provide the product or service that you require.
All our employees are responsible for maintaining customer confidentiality. We provide training to all employees to remind them about their obligations. In addition, our policies and procedures are regularly audited and reviewed.
Where Will We Obtain Your Information?
Your personal information will be securely held by Sanita so that we can manage your relationship with us now and/or in the future.
This will include the information you provide when you register on our website and when you get in touch with us to receive any additional information provided by you in various ways, including online quote forms, emails, letters, telephone conversations and conversations in meetings, and other transactions.
We will not retain your personal information for longer than is necessary for the maintenance of your account or for legal or regulatory requirements.
How Will We Use Your Information?
We may use the personal information we hold about you for the following administrative activities:
1. Providing you with quotations and information related to our products and status updates of your orders
2. Suggesting new products and services and notifying you about important changes or developments to the features of those products and services
3. Inviting you to customer events and exhibitions
4. Responding to your enquiries and complaints
5. Updating, consolidating, and improving the accuracy of our records
6. Evaluating the effectiveness of our marketing activities
7. Conducting market research and training
8. Customer modeling and trend analyses, with the aim of developing and improving products and services
9. Delivering our products to your premises
10. Informing you of our special deals and offers
Processing this information enables us to better understand your needs and requirements in the efficient way you expect and to serve you in a better way.
When Will We Share Your Information?
We will treat your personal information as private and confidential but may disclose it outside INDEVCO if:
1. Allowed by mutual contract or agreement
2. You provide your consent
3. Needed for shipping, delivery and logistics to deliver the products and services you requested from us
4. Needed by consulting firms or market research companies working with us on projects to assist in providing better products and services for you
Why Will We Contact You?
In line with ‘How Will We Use Your Information?’ above, we may contact you about new or enhanced products, as well as existing products and services you already purchase or used to purchase from us, also, regarding complaint received from your end. In addition, we may use your email address for service contact. This contact may continue after your relationship with us ends.
Ensuring excellent customer service is very important to us. To do this, we may engage various methods of communication to send you information, including email, telephone or mobile. You may let us know your preferred channel of communication or ask us to stop communicating at any time by emailing sanitaserv-u@sanitalb.com
We Gather Information From Social Networking Sites?
As part of our ongoing commitment to understanding our customers better, we may research and use information present on public profiles on social networking sites, such as LinkedIn.
How to Contact Sanita Away From Home
If you have any questions about Sanita Away From Home, please contact on us on our hotline 1218, or send us an email on sanitaserv-u@sanitalb.com
Logos & Trademarks
Company logos displayed in the website are trademarks of INDEVCO Group, its affiliate companies and, in some cases, third-party customers. The use of any trademark displayed on the website without the written permission of INDEVCO Group, or third party owner of the trademark displayed in the website is prohibited.
